A GP is a doctor who works outside a hospital. Most other doctors and specialists work in hospitals. A GP works in a (group) practice in a town or city.

A GP is usually the first point of contact when you become ill. A GP keeps track of their patients' medical history and has broad general medical knowledge. This means a GP can help in many cases or refer you directly to a medical specialist.

Advantages of a GP compared with a medical specialist

A major advantage is that a GP knows their patients' medical history. A GP also knows about the patient's home environment, including their family situation. A medical specialist does not know the patient's entire background.

Making an appointment with a GP

To make an appointment, call the practice where the GP works. The receptionist makes the appointment. They will often ask about the complaint to get a better idea of its severity. You do not have to tell the receptionist this information. The GP assesses the complaint and, where possible, treats it immediately with advice, medication or a minor procedure. If this is not possible, the GP refers you to a specialist.

GPs in the evening or at weekends

For emergencies in the evenings or at weekends, you can contact the after-hours GP service. This is a location where a GP works outside normal hours and serves a larger region. GPs from that region take turns working there. A receptionist answers the phone and assesses the complaint. If advice is sufficient, it will be provided, with all advice reviewed by the GP.

Registering with a new GP

You can register with any GP who is accepting new patients. You are always allowed to change GPs. It is important to feel comfortable with your own GP.

A full-time GP may treat up to 2095 patients (2020 figures). Once this number is reached, you may not be able to register. The GP must also work in the region where their patients live so they can provide home care when necessary.

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